A commitment that goes hand-in-hand with craftsmanship.
Just as Haag-Streit slit lamps have been the industry gold standard for over 60 years, our 10-year Limited Warranty is now the gold standard for protecting your investment. This extensive warranty, good on new or recently purchased* Haag-Streit slit lamps, is designed to provide you with the peace of mind you need for the piece of equipment your practice depends on most.
Our 10-Year Limited Warranty covers all parts of the slit lamp against manufacturing defects. In the unlikely case of a manufacturing defect, Haag-Streit will replace the defective part free of charge. Please note that the warranty does not cover wear and tear. Labor and travel fees may also apply.
In addition to wear and tear, the warranty does not cover replacement parts due to defects or damage resulting from:
- The use of any 3rd party device
- Misuse, abuse, or neglect
- Unusual physical damage
- Liquid damage
- Use outside of ambient conditions specified in the Instructions for Use
- Exposure to high voltage
- Cosmetic damage or unauthorized modification of the Product (including any changes or enhancements in color texture or finish)
For more information, please consult our terms and conditions.
*Purchased on or after October 1, 2018.
The support you need. The dependability you know.
Haag-Streit slit lamps are made up of more than 100 moving parts performing up to 50 motions per exam. To maintain Haag-Streit’s signature smooth and precise operation, even after millions of movements, each component needs to be periodically cleaned and greased. Time between maintenance service will depend upon slit lamp use and ambient conditions. Scheduling it at least every three years keeps your warranty intact.
For the ultimate in protecting the performance of your slit lamp, we recommend our Haag-Streit On-Site program. Our Service Engineers are Swiss-trained and rigorously tested to service Haag-Streit slit lamps.
Registering your slit lamp
To activate the 10-Year Limited Warranty, register your slit lamp online.
Upon registration, an online record will be created for each slit lamp where Haag-Streit and your distributor can view the warranty information and service activity. In case of a warranty claim, it provides Haag-Streit and your distributor with all relevant information.