Brilliant optics.
Brilliant service.

The smartest way to protect the optics, ergonomics, engineering, and imaging of your Haag-Streit surgical microscope is to schedule regular maintenance and service from a Haag-Streit On-Site service engineer. This exceptional program not only protects your investment, it benefits your patients and practice by minimizing procedure delays and cancellations.

Schedule Service

What can you expect from the Haag-Streit On-Site program for surgical microscopes?

Microscope

Complete and thorough inspection of optical head and bulb performance, and functionality tests, including:

  • Microscope focus and zoom
  • Optical head balance
  • Binoculars
  • Beam splitter
  • Optical accessories
  • Hand and foot controls

Floor Stand

Complete and thorough inspection of floor stand, including:

  • Power cords
  • Caster and brake functionality
  • Floor stand rotation
  • Floor stand balance
  • Transport lock
  • Verification that light source and camera are secure in floor stand.
  • Download of error logs

Arm

Complete and thorough inspection of microscope arm, including:

  • Internal cables and cable bundling
  • Cover condition
  • Verification of smooth operation
  • Arm extension and retraction

Your Haag-Streit On-Site agreement includes:

  • Additional on-site service (outside annual inspection) covered under Level 2 agreement
  • No charge for repair labor (as determined by Tech Service)
  • Toll-free number for direct access to expert customer support
  • Operational software updates

Special repairs

Many repairs can be completed on-site, but there may be special issues that require additional work or tools that our service engineers do not carry. In those instances, your unit will be sent to a Haag-Streit office for repairs.

*In some cases, we may outsource repairs to third-party certified service vendors for quicker response times.

Contact us to schedule a Haag‑Streit On‑Site appointment.

Just fill out the form and a Haag-Streit representative will be in touch soon.

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